Investments in operations needs to be the minimal level which maintains the systems in an acceptable state forever. Because no one likes a show-off.
How to recognize and respond to two-way and one-way doors. A thoughtful approach to decision-making.
Having an organized approach to your business writing ensures that you're writing for your audience, with a purpose.
Large businesses focus on metrics to handle millions of customers, yet investigating single customer anecdotes has hidden value.
Headcount growth negatively impacts productivity in the short run, and increases costs in the long run. It requires focused effort to minimize these negative consequences.
Clear and Concise communication which directly answers questions or provides information is a key trait of successful leaders.