Finding an Explanation vs. Permanent Resolution of Issues
If we're not careful, we default into defensiveness when issues arise. And everyone involved will be tempted to avoid blame, and keep things simple. Don't fall for that trap.
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A Few Days of OP1 — Perspectives From Middle Management
OP1 is a massive bureaucratic monstrosity, where billions of investment and over a million employees are allocated to projects across Amazon. And this is a bit of what it feels like to be buried in the organizational structure.
Write That S**t Down. The Importance of Taking Notes.
In organizations, you will continually re-litigate decisions and agreements if you don't carefully document them.
Tales of Unintended Side Effects
We act with good intentions. But those actions often lead to an equal and opposite side effect. Are you thinking about what those might be?
The Four Ingredients to Create a Positive Team Culture
Team culture impacts productivity, retention, and happiness. This can be a positive or negative influence, depending on how you create your team's culture.
How Companies Incentivize Layoffs—A Study of Corporate Career Incentives
Managers at growing companies are incentivized to do one thing more than anything else. Grow their teams. Is it mysterious that most tech companies seem to have over hired?