Thank you for the article. Very detailed and very helpful.
I have a question for you. I see a lot of developers asking the same question too online and it would be very helpful for all of us, if you could answer this.
To display customer obsession, does the customer have to be end user or could it be internal teams using our services too? As software engineer 1/2, we don't get much involvement with end user to know/solve their pain points.
Thank you for the article. Very detailed and very helpful.
I have a question for you. I see a lot of developers asking the same question too online and it would be very helpful for all of us, if you could answer this.
To display customer obsession, does the customer have to be end user or could it be internal teams using our services too? As software engineer 1/2, we don't get much involvement with end user to know/solve their pain points.