Designing Efficient Organizations AKA Meetings Are Terrible and Waste My Time
There are some easy ways to make your organization less efficient. Involve multiple organizations spread across multiple geographies.
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Why do the Amazon Leadership Principles Successfully Drive Behavior?
The Amazon Leadership Principles work to drive behaviors within Amazon. How do they do things differently than most other companies?
Disagree and Commit — Getting Things Done With Backbone
Disagree and commit is about the complex interactions of having strong opinions, yet focusing on delivering results.
Delegation is Empowerment — Give Away a Task Today
Delegation is a critical skill to practice and learn as you gain in experience.
Customer Obsession and Anecdotes — Unexpected Benefits of Diving Deep
Large businesses focus on metrics to handle millions of customers, yet investigating single customer anecdotes has hidden value.
The Impacts of Amazon's Decentralization - A Two Sided Coin
Decentralization has a list of positives and negatives. This is a summary of those positives and negatives, and how they can be leveraged for success.