High-operations is a painful cost to a company, employees, and customers. This walks through the causes and resolution of high-operations cycles.
School teaches some good lessons, and some bad. Here I walk through a few lessons you should unlearn.
The written exercise at Amazon is your opportunity to demonstrate that you can be a senior leader at Amazon.
Investments in operations needs to be the minimal level which maintains the systems in an acceptable state forever. Because no one likes a show-off.
How to recognize and respond to two-way and one-way doors. A thoughtful approach to decision-making.