Large businesses focus on metrics to handle millions of customers, yet investigating single customer anecdotes has hidden value.
Resource constraints and how they define how Amazon operates and continues to innovate.
Decentralization has a list of positives and negatives. This is a summary of those positives and negatives, and how they can be leveraged for success.
The Journey Not the Destination. Focus on what you can control, and move past the narrow focus on outcomes.