High-operations is a painful cost to a company, employees, and customers. This walks through the causes and resolution of high-operations cycles.
A Post-Mortem meeting is a review process for identifying organizational improvements on how to run projects.
Investments in operations needs to be the minimal level which maintains the systems in an acceptable state forever. Because no one likes a show-off.
Large businesses focus on metrics to handle millions of customers, yet investigating single customer anecdotes has hidden value.
An all encompassing summary about how to pass the Amazon leadership behavioral set of interviews, and get a job at Amazon.
Decentralization has a list of positives and negatives. This is a summary of those positives and negatives, and how they can be leveraged for success.