The Amazon Working Backward Process for Engineering
The working backwards process is the key mechanism Amazon uses to ensure that the right projects are funded. This same process should be used by engineering teams for their work.
customer obsession13
Customer Obsession
Check out the latest posts
The Amazon Leadership Principles and Behavioral Interviewing
A summary on how to pass the Amazon leadership principles behavioral interviews, and get a job at Amazon.
How to Increase the Agility of Your Organization, Improve Quality, and Reduce Costs
Slowing down deployments to add QA is viewed as trading off improved quality for slower speed. I'm going to convince you that it also lowers quality.
A Guide to Writing Status Reports - Not Joking, Totally Serious
Writing status reports has a bad reputation. Learn how they can be valuable, and a great tool for your toolbox.
The Overuse of Metrics Can Scam You Out of Customer Obsession
Metrics are a great tool, as long as they're wielded wisely. I'll talk about some of the risks and pitfalls.
A Guide to Escaping a High-Operations Cycle
High-operations is a painful cost to a company, employees, and customers. This walks through the causes and resolution of high-operations cycles.